Warranty Claim Request
If you believe your part is covered under Warranty, please fill out the Warranty Claim Form and we will process asap. As a reminder, Parts are covered for one year from date of purchase. The firebox (welded seams, etc.) is covered for five years. Consult your owner’s manual Warranty page to see what is covered. If your part is NOT still covered by Warranty, please visit our online store or call (800) 516-3636. Click Here to see a sample warranty policy. Your unit’s warranty may differ, consult your stove’s owner’s manual. Click here to find your manual.