The official site of England’s Stove Works.

FAQ

Questions?  Please check out this FAQ section, to see if any questions that you have regarding your product may be listed.

Simply click on the Category that best contains your question type, and 'Filter' to see the related questions. You may hit Filter again to clear the filter and try another Category, if you wish. (Please note: Any reference to 'Pellet' stoves also includes our Multi-fuel or Corn models, as well).

We also have a full library of how-to videos (click here to see).

Click Here to see the latest England's Stove Works News, including the Energy Tax Credit for our stoves

Also- At any time, you may call Technical Support at (800) 245-6489 (or email them) with any remaining questions.

Many of our documents require a .pdf reader. Click here to download the latest Adobe Reader.

Do you have a brick diagram (Survivor Camp Stoves)?

Click here for a brick diagram for each of our Survivor series Camp Stoves (Cub, Black Bear and Grizzly)

How are wood pellets made?

Where do pellets come from

You may be asking yourself what to do with all that excess sawdust. Well you are not the first, in an effort to find a use for excess sawdust and to find a more efficient and clean burning form of wood many people are turning to the use of wood pellets. I've heard people make all sorts of alligation about how wood pellets are made and if the process is worth the cost of energy and it proved to be an incredibly simple and efficient way to heat your home from manufacturing all the way to the burn in a pellet stove. 

Materials

How are wood pellets made?

Wood chips, sawdust, wood shavings small logs and other wood scraps.

Grinding

How are wood pellets made?

These raw materials are ground to a finer state. Followed by a drying process that pulls most of the moisture out of the wood. Then it is ground again

Pressed

This now very fine wood fibers are pressed through into their current shape. In the process of pressing them genetares heats which draws out the tree sap still in the fibers. This sap, no considered lignin binds the fibers allowing the pellets to maintain their shape.

After all this they are shipped out to you. A very simple process all in all.

How do I replace my Vacuum switch?

Before doing any repairs or replacements be sure to consult your owner's manual for proper parts and warnings. Replacing the vacuum shutoff switch can be a relatively simple process but it does very by stove. You may be experiencing a problem that is not the cause of a bad switch but rather a loose connection. Before doing anything make sure that your stove is unplugged. Check all the connections and leads to the switch to confirm that it is connected properly. If there does seem to be a problem with the switch you can purchase a new one from out online store.

 

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  • Once you have your new vacuum switch locate your current bad one on your stove.
  • The location varies from stove to stove so be sure to consult your owner's manual to confirm the location.
  • Once you have found your vacuuum switch disconnect all leads and the hose.
  • Unscrew the switch from the bracket.
  • Now replace the old one with the new by reversing the instructions above.

It's as simple as that. If you are experiencing further problems with the switch please give one of our technicians a call. We would be happy to walk you through the process over the phone or via email. Contact us at 1 (800) 245-6489 or service@englanderstoves.com

This video shows a short explanation of the replacement of the vacuum switch on the PAH stove. Certain aspects of the installation vary among stove but the process is relatively the same.

Do you have a basic parts and brick diagram (stoves with ‘15’ in model number)?

Click Here for a parts and brick layout diagram for our wood stoves with '15' in the model number.

Tell me more about your ash vacuum system

An ash vacuum will make cleaning your wood stove, pellet stove or pellet grill much easier, and a great ash vacuum can make the job (almost) enjoyable.

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