Questions? Please check out this FAQ section, to see if any questions that you have regarding your product may be listed.
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Also- At any time, you may call Technical Support at (800) 245-6489 (or email them) with any remaining questions.
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Do you have a brick diagram (Survivor Camp Stoves)?
How are wood pellets made?
You may be asking yourself what to do with all that excess sawdust. Well you are not the first, in an effort to find a use for excess sawdust and to find a more efficient and clean burning form of wood many people are turning to the use of wood pellets. I've heard people make all sorts of alligation about how wood pellets are made and if the process is worth the cost of energy and it proved to be an incredibly simple and efficient way to heat your home from manufacturing all the way to the burn in a pellet stove.
Wood chips, sawdust, wood shavings small logs and other wood scraps.
These raw materials are ground to a finer state. Followed by a drying process that pulls most of the moisture out of the wood. Then it is ground again
This now very fine wood fibers are pressed through into their current shape. In the process of pressing them genetares heats which draws out the tree sap still in the fibers. This sap, no considered lignin binds the fibers allowing the pellets to maintain their shape.
After all this they are shipped out to you. A very simple process all in all.
How do I replace my Vacuum switch?
Before doing any repairs or replacements be sure to consult your owner's manual for proper parts and warnings. Replacing the vacuum shutoff switch can be a relatively simple process but it does very by stove. You may be experiencing a problem that is not the cause of a bad switch but rather a loose connection. Before doing anything make sure that your stove is unplugged. Check all the connections and leads to the switch to confirm that it is connected properly. If there does seem to be a problem with the switch you can purchase a new one from out online store.
- Once you have your new vacuum switch locate your current bad one on your stove.
- The location varies from stove to stove so be sure to consult your owner's manual to confirm the location.
- Once you have found your vacuuum switch disconnect all leads and the hose.
- Unscrew the switch from the bracket.
- Now replace the old one with the new by reversing the instructions above.
It's as simple as that. If you are experiencing further problems with the switch please give one of our technicians a call. We would be happy to walk you through the process over the phone or via email. Contact us at 1 (800) 245-6489 or firstname.lastname@example.org
This video shows a short explanation of the replacement of the vacuum switch on the PAH stove. Certain aspects of the installation vary among stove but the process is relatively the same.
Do you have a basic parts and brick diagram (stoves with ‘15’ in model number)?
Tell me more about your ash vacuum system
An ash vacuum will make cleaning your wood stove, pellet stove or pellet grill much easier, and a great ash vacuum can make the job (almost) enjoyable.