The official site of England’s Stove Works.

Tracking Your Order from England’s Stove Works

How do I track my parts order?

We take pride in our Technical Support as well as our fast shipping, so rest assured that your parts order will be processed asap. 

If you gave us an email address, information on tracking should automatically come to your Inbox. However, if that's not the case, here's how to track your parts order from England's Stove Works:

(PLEASE NOTE -- FOR WEB AND PHONE ORDERS: We do enter and ship orders asap, but please give at least one to two business days after placing your order before you attempt to track it, so that it can get into the tracking system.)

WEB ORDERS:  Click Here to go to the UPS Tracking page to track "by Reference Number." In the Reference Number field on the UPS site, simply enter the (shipping) zip code that you used when placing your web order, then the order number that our online shopping program gave you, with NO spaces...(for example: 2457486523). Click the "Track" button -- it's that simple!

ORDERS THAT ARE PHONED IN:  Click Here to go to the UPS Tracking page to track "by Reference Number." In the Reference Number field on the UPS site, enter the (shipping) zip code that you used when placing your phoned-in order, then the order (or claim) number that our Customer Service rep. gave you, with NO spaces...(for example: 2457486523). Click the "Track" button -- again, it's that simple!

Note: If you do not have this information, you may call (800) 245-6489 and we can find and track your order for you...but if you have this information, please keep it handy, it can save you time if you track your order yourself.